FRONT WAITLIST

Every Wait Should Feel Worth It

Create a smoother guest experience, reduce front-of-house chaos, and turn waiting customers into loyal customers.

Do You Know The Impact of a Waitlist on Guest Experience?

For guests, a smooth seating process is an integral part of the dining experience at a restaurant, and our proven results suggest this isn’t a problem with Front Waitlist.

Wait times reduced by

97%

Guest satisfaction improved by

94%

Repeat purchase rate

1.38 times/mo.

Order volume increased by

273%

Wait times reduced by

97%

Guest satisfaction improved by

94%

Repeat purchase rate

1.38 times/mo.

Order volume increased by

273%

GUEST EXPERIENCE

Less Confusion

More Satisfaction

Long waits don't have to feel frustrating.

Front Waitlist keeps guests informed with real-time updates and a seamless check-in experience, helping create a smoother visit from the very beginning

Self Check-In
Join the waitlist online or at the host stand.
Live Wait Updates
Understand customer preferences and ordering behavior.
Automated Notifications
Notify guests when their table is ready.
Better First Impressions
Create a more organized experience.
A restaurant owner at a Front Waitlist restaurant is holding an iPad displaying the Front Waitlist interface, which includes table assignment, table zone management, and operational time settings.
A guest is reading two notifications on her phone sent by the Front Waitlist system.

FRONT OF HOUSE

Fewer Bottlenecks

Better Flow

Simplify waitlist management and reduce pressure on your staff.

Centralized Waitlist
Manage all guests from one place.
Faster Seating
Reduce manual coordination.
Smarter Table Assignment
Seat guests more efficiently based on party size and table map.
Less Host Workload
Free up staff for guest service.

CUSTOMER DATA

Every Guest Has Value

Waiting guests are more than names on a list.

Capture guest information from every waitlist entry and turn visits into long-term relationships.

Guest Profiles
Store contact information and preferences.
Smart Guest Tags
Record seating preferences and custom labels for smoother service.
Loyalty Enrollment
Turn first-time visitors into returning customers.
Marketing Opportunities
Reconnect guests with future promotions and special offers.
Front Waitlist helps restaurants build stronger customer relationships through targeted promotions, personalized engagement, and repeat visits.

COMMUNICATION

Fewer Bottlenecks

Better Flow

Keep the conversation going even after guests leave.

Follow-Up Campaigns
Bring guests back with targeted promotions.
Personalized Engagement
Deliver relevant messages based on guest history.
Repeat Visits
Turn occasional guests into loyal regulars.
Front Waitlist helps restaurants build stronger customer relationships through targeted promotions, personalized engagement, and repeat visits.

Serving You So You Can Serve Your Guests

Support

Our dedicated support team is here to help you, day and night, rain or shine. Front Care is devoted to helping your business thrive.

✔ 24/7 multilingual technical support

✔ Robust help desk for common issues

Services

Our experts help you customize personalized restaurant tech bundles to suit your unique business needs.

✔ Personalized specialist consulting

✔ Remote or on-site implementation

Training

Front takes pride in providing thorough, accessible training for all clients and their staff.

✔ Complimentary training

✔ Comprehensive guides and tutorials

Integrate All the Tools

You Need for Restaurant's Success

Front Station restaurant POS software on Sunmi D3 pro with login page showing burger restaurant food photography
Front Station
Front Eats restaurant online ordering platform on two iPhones with ordering and menu interfaces for a burger restaurant.
Front Eats
Front Waitlist restaurant waitlist system on 3 tablets with the join waitlist, party size & phone number c-facing interface.
Front Waitlist
Front Kiosk restaurant self-ordering software on 2 Sunmi k2 kiosks with kiosk ordering and menu interfaces
Front Kiosk
Front Reserve restaurant reservation system create new reservation interface on Front Tab tablet & make reservation on phone
Front Reserve
Front Station
Front Eats
Front Waitlist
Front Kiosk

UPGRADE RESTAURANT OPERATIONS

Let Front Waitlist work for your business!

Schedule a 1-on-1 free personalized consultation today with one of our Front team members. We want to support businesses like yours and see if our innovative restaurant tech products are a perfect match for your business needs.